Alternative to the NAUTIZ X21

Introduction

At first glance, collecting data with handheld devices seems straightforward: employees point the device at an item, capture relevant information, and transmit it to the system. However, reliability, robust connectivity, and long-term software support are essential for seamless workflows in environments such as logistics, field services, and manufacturing. For years, Handheld has offered dependable products under its Nautiz series, including the Nautiz X21. Recently, however, Handheld announced that its parent company, MilDef, will shift its focus entirely to the defence sector by 2025, effectively closing Handheld’s non-defence operations.

Why should this matter to you? If you rely on rugged Android devices for vital tasks, you need assurance that support, spare units, and ongoing updates will remain available. While the Nautiz X21 is still serviceable, the looming uncertainty around Handheld’s broader product lines may complicate your technology roadmap.

Enter Conker, a firm dedicated to rugged devices for commercial and industrial usage. Its flagship, the Conker SX65, offers a compelling alternative, matching (or exceeding) the Nautiz X21 in performance, durability, and connectivity—along with additional features that ensure sustained reliability. Below, we compare the two devices, assess the impact of Handheld’s 2025 closure, and help you decide which solution best fits your organisation.

Understanding Handheld’s Announcement

In an official notice to customers and partners, Handheld outlined a strategic pivot: MilDef, its parent company, will merge Handheld’s portfolio into its defence-oriented operations by 2025. While the company will honour existing warranties and continue to offer some models, certain devices will go End of Life (EOL) in 2025, accompanied by a six-month last-time-buy window. For business users who depend on these devices, the key questions are:

• Will parts and accessories remain available? As Handheld’s non-defence product lines wind down, accessory supply might become inconsistent.
• What about future OS or firmware improvements? Even if the hardware remains functional, the lack of ongoing development can lead to security risks or limited app compatibility.
• Is 2025 a hard stop? The notice does not specify a universal cutoff for all non-defence sales, but it explicitly indicates the company’s main focus is moving away from commercial sectors.

If your organisation handles frequent data capture (e.g., verifying deliveries, managing inventory, or scanning assets), long-term device availability is critical. A single day of downtime or inability to procure replacement units can disrupt shipping schedules, hamper inventory counts, and erode overall productivity.

The Importance of Reliable Devices for Scanning and Data Capture

Industries and services of all kinds rely on rugged handhelds to process thousands of data captures daily. Here are some key examples:

• Asset and Inventory Management
  Warehouses track items swiftly, updating records in real time. Human error is reduced, and throughput is maximised.
• Shipping & Logistics
  Distribution centres often handle tens of thousands of units daily, making real-time updates crucial for on-time delivery.
• Retail Operations
  Employees can check product details, prices, and availability on the go, enhancing customer service on the shop floor.
• Field Services & Utilities
  Technicians capture information on job sites or maintenance locations, sometimes in harsh outdoor conditions.
• Healthcare
  Hospitals need rugged devices to ensure patient records, medication details, and supply inventories remain accurate and secure.

A manufacturer’s exit from the market can have far-reaching effects on such environments. If a mission-critical device experiences downtime without ready replacements or software patches, entire workflows can stall, potentially leading to financial losses and service-level disruptions.

Overview of the Nautiz X21

The Nautiz X21 is one of Handheld’s newest additions, designed for field use and high-volume data capture. Its specifications include:

• Operating System (OS): Android 14
• Display: 6.3 inches, often sunlight-readable
• Memory/Storage: 6GB RAM and 64GB internal storage (expandable via microSD)
• Protection Rating:
  • IP68 (completely dust-tight and submersible in water for extended durations)
  • Drop-tested to 1.2 metres
• Connectivity: 5G, WiFi 6, Bluetooth, GPS, NFC

This specification set positions the Nautiz X21 as a capable, next-generation rugged handheld, combining updated Android features with robust connectivity and a design that suits scanning-based tasks. However, businesses should note the following:

1. Drop Rating: 1.2 metres is acceptable for moderate risk environments, but some industries may require an even higher threshold.
2. No Dedicated Grip Accessory: If you routinely capture data over many hours, an ergonomic grip can significantly reduce fatigue.
3. Supply Chain Concerns: Handheld’s upcoming closure leaves the long-term availability of the Nautiz X21 uncertain beyond 2025.

Introducing the Conker SX65 as a Nautiz X21 Alternative

As Handheld phases out its civilian portfolio, Conker continues to offer rugged devices with a clear emphasis on industrial and commercial needs. The Conker SX65 matches or surpasses the Nautiz X21’s capabilities in several ways, making it a prime alternative for data capture tasks.

Core Specifications of the SX65:

• OS: Android 14, with a confirmed upgrade path to Android 16
• Display: 6.5 inches
• Memory/Storage: 8GB RAM and 128GB internal storage (microSD support)
• Protection Rating:
  • IP67 (dust-tight, protected against short-term water immersion)
  • Drop-tested to 1.5 metres
  • Includes a silicone rubber boot/case for shock absorption
• Connectivity: 5G, WiFi 6, Bluetooth, GPS, NFC
• Optional Grip Accessory: Ideal for continuous data capture in industrial workflows

Why the SX65 Stands Out:

• Upgradability: While the X21 is confined to Android 14, Conker ensures OS longevity by providing a path to Android 16.
• Increased Ruggedness: The SX65’s 1.5-metre drop rating plus a rubber boot offers superior impact protection.
• Enhanced Hardware: 8GB RAM vs. the X21’s 6GB, and 128GB storage vs. 64GB, delivering more flexibility for data-heavy tasks.
• Ergonomic Accessories: A handle grip accessory is invaluable for high-frequency operations.

Head-to-Head Comparison: Nautiz X21 vs. Conker SX65

Why Durability Matters for Scanning Workflows

Many professionals overlook how crucial physical resilience can be. In busy depots, retail stockrooms, or manufacturing floors, devices often endure repeated knocks:

• Reduced Downtime: Fewer breakages minimise disruptions to crucial tasks.
• Maintenance Savings: More durable hardware can significantly cut repair or replacement costs.
• Ergonomics: A grip accessory prevents wrist strain and helps operators maintain speed and accuracy.
• Safety and Compliance: Damaged devices may lead to data capture errors, with subsequent compliance issues in regulated sectors.

The Future of Industrial Data Capture: 5G, WiFi 6, and Android OS

Technology evolves swiftly, making next-gen connectivity and updated operating systems invaluable for extended device lifespans:

• 5G: Empowers fast data uploads, real-time analytics, and high-quality video streaming.
• WiFi 6: Handles dense networks more efficiently, a must-have in large warehouses or crowded retail environments.
• OS Updates: Ongoing Android releases reinforce security, improve app compatibility, and refine power management.

Both devices offer 5G and WiFi 6, so short-term performance is similar. However, the SX65’s capacity to move to Android 16 grants it a longer runway for security patches and advanced features.

Choosing the Right Device for Your Operation

Deciding whether to stick with the Nautiz X21—while it is still available—or switch to the Conker SX65 hinges on your specific needs:

• Operational Volume: If data capture occurs intensively throughout the day, a grip accessory could make all the difference.
• Environmental Hazards: The SX65 has a higher drop rating (1.5 metres) and an added rubber boot, which may be essential in some industries.
• Software and Security: The SX65’s Android 16 path helps ensure future compliance and protection against new threats.
• Vendor Roadmap: Handheld is winding down non-defence operations, whereas Conker remains focused on commercial and industrial markets.
• Long-Term Cost: Factor in not just the purchase price, but also potential downtime, repairs, and accessory needs that can accelerate ROI.

Conclusion

Handheld’s pivot to the defence sector by 2025 casts doubt on the long-term availability of the Nautiz X21. Despite its solid specifications, future updates and supplies may be curtailed as Handheld’s business transitions away from non-defence markets.

For enterprises that value consistency and ruggedness, the Conker SX65 stands as a robust, future-focused choice. Its top highlights include:

• Enhanced Performance: 8GB RAM and 128GB storage, ideal for heavy-duty or multi-app usage.
• Android 16 Upgradability: Securing long-term software support and security patches.
• Greater Drop Protection: 1.5 metres plus a silicone boot for added resilience.
• Optional Grip Accessory: Ergonomics matter when handling high-frequency tasks, helping to reduce fatigue and errors.

Ultimately, if your daily operations rely on stable, powerful devices, it is wise to transition to a proven solution before Handheld’s service support wanes. The SX65 keeps your workforce agile, supporting them with a dependable platform that is shielded from the upheaval currently affecting the Nautiz series.

FAQs

1. What does Handheld’s 2025 closure mean for current Nautiz X21 users?
   Handheld will honour existing warranties, but supply chains and firmware development may cease as the business aligns with MilDef’s defence focus.
2. Is the Conker SX65 more durable than the Nautiz X21?
   Both are rugged, but the SX65 has a 1.5-metre drop rating (vs. 1.2 metres) and a silicone rubber boot that offers enhanced protection.
3. Is IP68 significantly better than IP67?
   IP68 generally allows for deeper or longer water submersion. IP67 is still robust for industrial settings. The SX65 compensates with a higher drop rating.
4. Why is a grip accessory important for intensive data capture?
   Extended data capture can fatigue operators. A dedicated handle provides a more natural grip, improving comfort and speed.
5. Can the Nautiz X21 be upgraded beyond Android 14?
   There is no official announcement of upgrades past Android 14 for the X21. The SX65 explicitly supports a transition to Android 16.
6. Do both devices support 5G and WiFi 6?
   Yes. Both the Nautiz X21 and SX65 come with 5G and WiFi 6, ensuring fast data transfers in most environments.
7. Is Conker committed to non-defence markets?
   Absolutely. Conker maintains a clear focus on commercial and industrial requirements, offering ongoing product upgrades and support.
8. Which device is better for harsh industrial environments?
   The Nautiz X21 is IP68, potentially better for extended water exposure. However, the SX65’s robust drop rating and protective boot cater more to frequent impacts.
9. How do I calculate total cost of ownership (TCO)?
   TCO includes purchase price, repairs, downtime, training, and the device’s expected longevity (including software support).
10. Is it still possible to purchase the Nautiz X21?
    Yes, for now. However, certain models may go End of Life in 2025, with limited last-time-buy windows. Confirm timelines with your supplier.

Final Words: In contemporary industrial and commercial operations—where real-time data capture underpins productivity—investing in a device that combines durability, ergonomics, and guaranteed future support is paramount. As Handheld realigns towards the defence sector, the Conker SX65 emerges as the safer, more future-proof alternative to the Nautiz X21. By choosing a solution that remains focused on commercial and industrial needs, you safeguard your workflows and ensure success in an ever-evolving technological landscape.