Industry Insights
Rugged Devices For Field Workers: How It Can Improve Work

Rugged Devices For Field Workers: How It Can Improve Work

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The use of fully rugged devices in the field is not limited to just one industry or type of job. The applications for these devices are vast and varied, from healthcare to construction to logistics and beyond.

One of the most significant benefits of a high performance rugged device is its ability to withstand harsh conditions, such as extreme temperatures, water, dust, and drops. This durability ensures that your employees can continue to access critical information, even in adverse conditions. Furthermore, rugged devices are built to last even in extreme conditions, reducing the need for frequent replacements and repairs, thus lowering your total cost of ownership.

Additionally, rugged devices come equipped with features that allow for seamless communication and collaboration among field workers. These features include built-in cameras, microphones, and speakers that enable video and audio conferencing, real-time location tracking, and instant messaging.

Moreover, rugged devices are designed with security in mind. They come equipped with various security features, such as password protection, biometric authentication, and remote data wiping, which ensures that sensitive information is kept safe and secure.

Overall, investing in rugged devices for your field workers can significantly improve their productivity, efficiency, and safety, ultimately leading to better service delivery and customer satisfaction.

Explaining Rugged Devices

In a previous blog post, we discussed the many benefits of rugged devices. These powerful tools offer businesses the same functionality as a regular mobile phone or tablet but are specifically designed with ruggedness in mind. As a result, rugged devices have become an integral part of many business operations.

Furthermore, most rugged devices come equipped with unique functionality that is not typically available in a regular mobile phone or tablet. For instance, the Conker SX50, a rugged Android smartphone, boasts an IP67 rating and includes a productivity-boosting barcode reader. This feature allows mobile workers to quickly and easily collect data, making it as effortless as scanning for a solution to any problem.

Field workers may also require signing off on forms and work orders or creating invoices on the go. Fully rugged devices eliminate the need for workers to return to the office, as they can complete the entire task in the field with just a few taps on their devices. Rugged devices provide access to unlimited information, removing delays and errors that may arise in a manual process.

How Rugged Devices Can Streamline Work for Field Workers

Industry Insights Rugged Devices for Field Workers 2 Rugged Devices For Field Workers: How It Can Improve Work

In today’s fast-paced and technology-driven business environment, mobility has become a critical factor for success. As the world becomes increasingly connected, businesses need to adapt to keep up with the changing landscape. Field workers, who are often the face of the company, play a vital role in delivering products and services to customers. They need to be equipped with the right tools to perform their jobs effectively even in rough environments.

Industries such as delivery and courier, utilities, and public safety rely heavily on the ability of field workers to resolve issues quickly and efficiently. A field worker’s job can involve anything from installing equipment, repairing faulty systems, or delivering essential supplies. In such cases, access to real-time data can make all the difference between resolving the issue promptly and leaving the customer dissatisfied.

The use of rugged devices for field workers is becoming increasingly popular due to their durability, reliability, and versatility. These devices are built to withstand rough working conditions and can operate in extreme temperatures, making them ideal for use in challenging environments. By providing field workers with rugged devices such as tablets or handhelds, companies can ensure that their employees have access to the information they need at all times, leading to more efficient work completion and greater customer satisfaction.

Furthermore, ruggedized devices can also be equipped with features such as GPS and mapping tools, enabling users to navigate to their destination and locate the issue quickly. They can also access manuals, instructions, and schematics, making it easier to troubleshoot and resolve problems without the need for bulky paper manuals.

Moreover, rugged devices can also be used for inventory management, allowing field workers to track and manage inventory levels in real-time. With the help of rugged devices, field workers can easily scan barcodes, update inventory records, and check stock levels, all while on the move. This not only saves time but also helps to ensure that accurate inventory records are maintained, leading to better decision-making and reduced waste.

Rugged devices for field workers have become an essential part of any business that relies on mobility to deliver products and services. By investing in these devices, companies can ensure that their field workers are well-equipped to handle any situation that may arise, leading to faster resolution times, increased customer satisfaction, and improved business outcomes.

Reduce the Need for Traditional Communications

Rugged devices are designed to provide workers with a durable and reliable tool that can withstand harsh environments, making them an ideal choice for field workers. These devices are engineered to withstand drops, water exposure, extreme temperatures, and dust, ensuring they continue to function regardless of the circumstances.

With the use of a rugged device, field workers can reduce their reliance on traditional forms of communication. Instead of constantly calling the office for information or carrying bulky laptops, workers can access all the necessary information using their rugged devices. This not only makes their job more efficient but also reduces the burden on the company’s communication channels.

Moreover, with ruggedized devices, field workers can work remotely and remain connected to the office at all times. They can access real-time data, receive alerts, and communicate with the office without the need for physical visits. This flexibility allows companies to provide timely support to field workers and ensure that they are up-to-date with any changes or updates.

Another benefit of Windows and Android rugged devices is that they offer a more secure communication platform than consumer devices. With the use of secure encryption protocols, workers can communicate sensitive information with the office without the risk of data breaches. This is particularly important in industries where privacy and security are critical, such as healthcare or finance.

Reduce the Chances of Disconnections

Rugged devices have revolutionized the way field workers operate, providing them with a reliable and efficient means of staying connected to their team and accessing the information they need to carry out their jobs. One such device is the Conker NS6, which offers a multitude of features that enable field workers to carry out their duties with ease and confidence.

The Conker NS6 is equipped with multiple connectivity options, including GSM (Sim Cards), LTE, 4G, and 3G. This ensures that field workers can remain connected with each other and with the central office, even in areas with the poor network coverage. This level of connectivity reduces the chances of disconnections and ensures that field workers can always access the information they need to complete their tasks.

Access To Real-Time Information

A rugged device offers a significant advantage in terms of providing field workers with access to real-time information, enabling them to make better decisions and carry out their tasks more effectively. By logging into software or applications, workers can request replacement parts, schedule future service calls, and receive the latest updates on services and products. With this capability, workers apply only the most current information to their tasks, reducing errors and discrepancies.

Gartner, a leading research firm, predicts that by 2025, 50% of field workers will use mobile and AR collaboration and knowledge-sharing tools. This prediction highlights the growing importance of mobile devices in the field service industry. By adopting versatile and robust rugged devices like the Conker NS6, businesses can ensure that their field workers have access to the latest technology, enabling them to work more efficiently and provide a competitive edge.

Moreover, rugged devices offer multiple connectivity options, including GSM (Sim Cards), LTE, 4G, and 3G. This ensures that field workers can connect seamlessly, regardless of their location. Additionally, with the device’s powerful battery life and durable construction, field workers can work for longer hours without worrying about the device’s durability or battery life.

In summary, a rugged device offers a range of features that enable field workers to work more efficiently, access real-time information, and stay connected. By investing in these devices, businesses can ensure that their field service operations run smoothly, customer satisfaction is maximised, and their employees are empowered to deliver their best work.

Conker Rugged Devices

Conker is a leading provider of rugged devices for field workers. These rugged mobile devices have been built to military-grade standards, have high ingress protection, and are designed to withstand harsh conditions, extreme temperatures, and accidental drops, making them ideal for industries like construction, oil and gas, utilities, public safety, and transportation.

Rugged devices like the Conker SX82 which runs on an Android operating system provide field workers with access to real-time information and reduce the need for traditional communication methods, such as calling the office for job information. With features like GPS tracking, mobile connectivity, and long battery life, these devices help improve service delivery, reduce downtime, and increase productivity.

Conker offers a wide range of Windows and Android rugged devices for field workers, including rugged tablets, handhelds, and wearables. These devices are built to meet the needs of different industries and applications. For example, the Conker SX50 is a sleek rugged handheld with an IP rating of 67 designed for use in the harshest environments, while the Conker NS10 2D is a rugged tablet with a built-in barcode scanner, ideal for use in retail and warehouse settings.

By adopting rugged devices, businesses can improve their field service operations, reduce costs, and enhance the overall customer experience. Conker’s devices are built to last and are backed by a team of experts who provide exceptional technical support and service.

Book your 15-minute discovery call with one of our experienced consultants today.

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Anthony Nicholson

Anthony Nicholson

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